SAFE Shopping Promise

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Secure Shopping

At Stonewild, we want customers to feel confident when shopping with us. Protecting customer information, supporting secure checkout, and providing a trustworthy shopping experience are important parts of how we operate.

Your Security Matters

When you shop at Stonewilds.com, we use reasonable security practices designed to help protect customer information during checkout, account use, and order processing. Our goal is to make the shopping experience simple, secure, and dependable from the time you browse to the time your order is placed.

Payment Security

Payment information may be processed through secure third-party payment systems. For customer protection, Stonewild does not recommend sending credit card numbers, payment details, or other sensitive payment information through email or contact forms.

While no online system can be guaranteed completely secure, we work to use appropriate safeguards and trusted service providers to help reduce risk and protect the checkout process.

Protecting Your Information

Customer information may be used to process orders, provide shipping updates, respond to customer service requests, manage accounts, prevent fraud, and comply with applicable business or legal requirements.

We do not sell customer personal information as a normal part of doing business. Information may be shared only when needed to process your order, complete payment, ship products, provide support, prevent fraud, operate the website, or comply with legal requirements.

Customer Responsibility

Customers can also help protect their accounts by using strong passwords, keeping login information private, reviewing order details before checkout, and contacting their payment provider right away if they notice unauthorized activity.

If you believe there may be an issue with your Stonewild account, order, or payment, please contact us as soon as possible so we can review the situation and assist where appropriate.